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OUTSOURCING

Outsourcing & Managed Delivery

The right capacity. Clearly accountable.

Extend your team or delegate a defined workstream, with explicit responsibility, reporting and handover.

Illustrative delivery team coordinating a workstream with remote colleagues
DELIVERY / CLEARLY OWNED · ILLUSTRATIVE IMAGE
Suited for

Businesses and agencies needing specialist capacity or ownership of a defined delivery stream.

What we need from you

Work backlog; required skills; access and tools; ownership model; review cadence and expected coverage.

What is not included

Capacity is not unlimited output. Availability, working hours, support coverage and replacement terms are agreed before commencement.

WHAT IS INCLUDED

8 offerings in Outsourcing & Managed Delivery.

Each offering has a defined deliverable and acceptance criteria. The scope is what makes delivery measurable.

Dedicated Engineers

Deliverable

Agreed specialist capacity, assigned-task execution and work reporting.

Acceptance

Skills, availability, onboarding and reporting are agreed; the client sets daily priorities.

Dedicated Product Teams

Deliverable

A defined team, sprint delivery, demonstrations and release reporting.

Acceptance

Milestones, roles, acceptance and decision responsibilities are visible to both teams.

QA Outsourcing

Deliverable

Testing capacity or a managed test scope, defect reports and release evidence.

Acceptance

Agreed test scope and delivery evidence are reviewed at each release checkpoint.

Design & Creative Outsourcing

Deliverable

Agreed asset volumes, revision allowance and delivery schedule.

Acceptance

Approved assets meet the agreed brief, formats and revision scope.

Marketing Outsourcing

Deliverable

Content and campaign execution, approval workflow and periodic reporting.

Acceptance

The agreed work plan, account ownership and reporting cadence are maintained.

White-Label Agency Delivery

Deliverable

Agency-approved work, communication rules and handover documentation.

Acceptance

The agency validates the deliverable under agreed confidentiality and ownership terms.

Managed Application Support

Deliverable

Ticket handling, scoped maintenance, monitoring reviews and service reports.

Acceptance

Coverage, severity definitions and response targets are contractually specified.

Managed Platform Operations

Deliverable

Defined monitoring, incident handling, maintenance and capacity/cost reporting.

Acceptance

Operational duties and escalation paths are demonstrated before service acceptance.

CAPABILITY 02

Software & Product Engineering

Design, build and modernize digital products and enterprise applications that can evolve with the business.

Explore the capability

Business outcomes this service supports

Improve developer productivityLaunch faster

Typical engagement models

TeamProduct team

Buyer teams

CTOCPOEngineering lead
SERVICE SCOPE & DELIVERY

Questions about Outsourcing & Managed Delivery.

What does Outsourcing & Managed Delivery include?

The current scope examples include dedicated engineers, dedicated product teams, qa outsourcing. The exact deliverable, acceptance criteria, dependencies and exclusions are agreed for each engagement.

What does APPNEURAL need to scope Outsourcing & Managed Delivery?

Work backlog; required skills; access and tools; ownership model; review cadence and expected coverage. The first step is to confirm owners, system boundaries, access and the expected handover.

How do you verify delivery?

Acceptance criteria are agreed before delivery. Skills, availability, onboarding and reporting are agreed; the client sets daily priorities.

Ready to get started with Outsourcing & Managed Delivery?

Tell us about your requirement and we will outline the right scope and approach.

Ask APPNEURAL about Outsourcing & Managed Delivery