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HELP & SUPPORT

Find the right support route.

For an existing engagement, use the agreed support channel and coverage. For a new request, share the requirement and relevant context.

Existing engagement

Use the contact route, support hours and escalation process in your agreement. Do not post credentials or sensitive records in a general enquiry.

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Product question

Tell us the product name and what you are trying to evaluate. Confirm current availability before assuming production support.

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Security disclosure

Share a minimal, non-destructive description of the issue through the responsible-disclosure route.

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What are you ready to build next?

Tell us where you are, what you need and what is getting in the way. We will start with the right conversation.

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