Operations assistance
Prepare follow-up actions using approved business records and tools.
Products · AI & agents
Agents
AI agents combine task context and connected tools to assist with multi-step workflows under defined permissions.
For: Teams evaluating AI-assisted operations with clear action and approval boundaries.
Overview
Connect assistance to controlled actions.
An agent needs a defined job, permitted tools and a clear point at which a person takes over. Start with a narrow workflow whose actions can be reviewed, tracked and recovered when a dependency or decision fails.
Possible use cases
Use cases for Agents.
Support triage
Organize requests and suggest the next step for a support team.
Research workflows
Gather task context and prepare a traceable result for review.
Plan the right scope
What to bring to the discussion.
- Actions the agent can perform and required approvals
- Tool permissions, audit records and recovery steps
- Task-level evaluation and escalation to people
More in ai & agents.
Your next step
Explore Agents for your workflow.
Share your users, existing systems and intended outcome. We can map the requirement to a suitable product direction or engineering scope.